Troubleshooters.Com® and The UTP Subsite present:

Step 2: Make a Damage Control Plan

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Before you do anything that could cause damage, determine appropriate precautions. Note that this implies that this step could actually be step 2 (before reproducing the symptom), step 3(after getting symptom description, if that action doesn't jeopardize anything), or step 4 (after reproducing the symptom, if doing so doesn't jeopardize anything). In no case should corrective maintenance be done before determining the proper precautions. The sooner a damage control plan is made, the safer. Unless you have a good reason to do otherwise, make this step 2.

The following are SOME examples. The list is no way comprehensive. YOU are responsible for safety and damage control.

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