The other steps fixed the problem. This step keeps YOU in shape. Troubleshooting
is an intense mental effort, and must be done unemotionally. You can't
keep that up for long without a break. So after each solution, take pride
in your solution. Below is a description of this step as described in my
book Troubleshooting: Tools, Tips and Techniques:
So you've finally nailed the tough problem you've been tracking.
OK, now's the time for emotion. Take pride in what you just did. GLOAT
over how you beat the problem that was trying to beat you. SAVOR the victory.
GO OVER in your mind every step of the way to victory. REVIEW the course
of the troubleshoot, where you were brilliant, where you could have done
better. BRAG to your co-workers.
Troubleshooters burn out at a frightening rate. Step 9 is one of your
best defenses against burnout.
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