Troubleshooters.Com^SM Presents

How To License the
Universal Troubleshooting Process

After several organizations have requested permission to copy the Universal Troubleshooting Process into their training material, we have come up with a licensing policy based on these two principles:

The material is so important it must be made available, without economic hardship, to any organization wishing to incorporate it in their training efforts.
The material is much too valuable to be given away, or bartered away for "links" or "references".

To accomplish these seemingly contradictory principles, we license the Universal Troubleshooting Process on a case by case basis. In every case we will make the UTP license price small in relation to your training course budget. Unlike some of our competitors, we would prefer a small license fee from many customers than to strike it rich with a few big corporations.

What We License

This is a non-exclusive license to use Universal Troubleshooting Process materials within a scope, on a specified medium, during a time period. In no way is this to be construed as a transfer of ownership, a right to sell or give away the material outside the licenses scope, medium or time period. In all cases, Steve Litt retains sole right to distribute the Universal Troubleshooting Process material, outside of your license scope, medium and licensing period. This means that:

We absolutely do not allow Universal Troubleshooting Process material to be copied to an Internet Website other than Troubleshooters.Com. To do so would make the licensee a world-wide distributor of the material. If you need access to this material on your website, please link to it. Of course, there is no charge to link to our material.
We will not license the material to be published in electronic form, including intranet, lan, floppy, or CD, unless the licensee provides an acceptable affirmative copy protection program. Due to increased risks and administration costs, the license fees for electronically distributed media will be significantly higher.
Our preference is that you distribute the licensed material on paper.
On any media, scope and period, the following must be prominently displayed with the licensed material:

Steve Litt's copyright notice, Copyright (C) 1998 by Steve Litt.
A "do not copy" notice.
The fact that the material comes from website Troubleshooters.Com.
The URL http://www.troubleshooters.com

Determining the Licensing Fee

The following form queries you for most of the info necessary to determine a licensing fee for your organization. It has been designed to get you an answer fast by minimizing back and forth email. Fill in every field as best you can. There's an "other comments" field at the bottom to help in this regard. We will get back to you quickly.

Organization Information

Name of organization:
Type of organization:
Your Name:
Your Email Address:

Scope of this license

Use:
Which materials:

In addition, would you like a quote on Course Handouts and Instructor Notes?
(Note: The Course Handouts and Instructor Notes do not appear on the Troubleshooters.Com website.)

Licensing Period:
Desired Start Date:
Scope within organization:
Number of handouts printed/distributed under this license during its period:
Number of students taught under this license during its period:
Other Comments:

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