Find a Good Mechanic
Copyright (C) 2006 by Steve Litt
You thought this would be a list of
mechanics, didn't you? I'll go you one better by showing you how to
evaluate prospective mechanics.
To evaluate a mechanic, you need to
know what a mechanic really does. It's much more than working with a
wrench and a diagnostic computer. A truly good mechanic must follow a troubleshooting process,
so to evaluate the mechanic you must be familiar with the process of
troubleshooting. These two books will give you that information:
Read at least one of these books, then
evaluate mechanics on symptom acquisition, diagnostic ingenuity, shop
organization. You will find that at least half the repair shops are not
aware of what you've learned in these books.
If you are a manager wanting to train your team, consider our troubleshooting courses.